About JiBe

JiBe is a cloud-based fully integrated ERP system for the Maritime industry. Our goal is to allow shipping companies to improve productivity, efficiency, and safety levels while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows, and reducing the usage of email and paper.

Job Responsibilities

• Must be fully involved in assigned IT Projects to Coordinate with teams as required and to complete the projects or tasks to the best of efforts. Must have a good command over spoken and written English communications.

• Understanding client requirements and communicating it to Project development teams as per company policies and procedure using tools provided.

• Defining proper ERP Implementation roles, tasks and responsibilities for internal team and updating the records in the internal company tools provided.

• Should be responsible to successfully initiate, plan, execute, monitor and control end to end process. Keep all the team members appraised in time. Any clients Change request properly discussed with Project Managers and Directors in time through communication channels.

• Well versed with Basic domain knowledge in order to understand business requirements and Functionality.

• Ability to perform Project Planning, Meeting Scheduling, manage tasks, manage meetings with clients, and coordinate project resources to meet objectives and timelines using inhouse software tools.

• Responsible to actively plan weekly meetings and reports, send to clients, actively participate in the clients Teams meeting to discuss usage reports, critical path items, pending tasks as per company formats and ensure it is fully understood. These meetings prevent a potential Legal claim in the future and hence meeting minutes must be recorded to highest standards. Any issues to be escalated to senior management immediately.

• Responsible to investigate and Identify Bugs raised by clients to ensure the same is communicated to developers and senior management in a timely manner and a resolution is arrived so as to ensure clients satisfaction achieved.

• Responsible to prepare Module training material, help material and automated software training materials to highest standards by coordinating with relevant team. Published to users after senior management approval.

• Raise any new feature request from clients for new Module development to Senior management to ensure that the JiBe ERP remains competitive and performs to latest requirements.

• Handle client's communications in a constructive and effective manner to defend JiBe at all times.

• Ability to innovate, discuss ideas and problem solving is highly preferred without taking undue risks.

• To maintain Confidentiality of the clients, client's data, JiBe Policies and procedures, Software logics, plans, all details and codes from being shared to any party without proper approval from JiBe senior management.

• To Update Blue print Server data to latest data with team support before New Client Induction.

• To always comply with company requirements, be ready to travel and be transferred to on-site locations when required by company.

• To attend Meetings on time and dressed in a professional manner, maintain Professional ethics, etiquettes and courtesy at all times.

Qualifications and Skills

• Any Graduate / B.E. or equivalent Preferably Business, Economics or Maritime

• Background with Marine domain is preferred

• Strong experience in a Marine ERP product management role.

• Experience overseeing all elements of the product development lifecycle.

• Ability to draft product requirements documents (PRDs)

• Ability to draft development requirements documents and mock-ups.

• Ability to define UAT and test Scenarios for UAT compliances.

• English - proficient written and verbal.